AI for Customer Analytics
Bizexcellence2026-08-11T13:04:12+00:00Minitrack Chair: Bistra Vassileva, University of Economics–Varna, Bulgaria The AI for Customer Analytics mini-track explores the rapidly evolving role of artificial intelligence in revolutionising customer insights and strategies. With AI at the forefront of data-driven decision-making, it is expected that participants will explore how machine learning, predictive modeling, and advanced analytics are reshaping customer interactions, personalisation, and market positioning. The central objective of this mini-track is to offer a comprehensive understanding of how AI-driven analytics can enhance customer lifetime value, optimise marketing efforts, and foster brand loyalty. This mini-track is ideal for professionals looking to harness [...]












